Privacy Policy
Privacy Policy for Aarav Supported Living Ltd
Aarav Supported Living Ltd is dedicated to safeguarding the privacy and security of your personal information. We are transparent about how we collect, use, and protect your data, and we want you to trust us with your information. This page outlines how we comply with current data protection laws.
We may update this policy from time to time, so please review it periodically to ensure you agree with any changes. By using our website, you agree to be bound by this policy.
Definitions
In this Policy, the following terms shall have the following meanings:
- “Cookie” refers to a small text file placed on your computer or device by our Site when you visit specific parts of our Site and/or use certain features. Details of the Cookies used by our Site are set out in section 13 below.
- “Personal data” means any data that relates to an identifiable person who can be directly or indirectly identified from that data. In this context, it refers to personal data you provide via our Site. This definition includes meanings under the Data Protection Act 2018 (“GDPR”).
- “We/Us/Our” means Aarav Supported Living Ltd.
Types of Personal Information Collected
We may collect:
- Questions, queries, or feedback you leave, including your email address if you contact us.
- If you complete one of our forms, we may collect your name, email address, and phone number. If you subscribe to our email alerts, we may collect data on how you use these emails, such as which links you click.
- Your Internet Protocol (IP) address and details of the web browser version you used.
- Information on how you use our Site, using cookies (for more information, see the Cookies section below).
Why We Collect Your Personal Information
We only collect data necessary to communicate with you. We will never sell, trade, or rent your personal information to others.
Specifically, we may use your data to:
- Provide and manage your access to our Site.
- Tailor your experience on our Site.
- Supply our services to you (please note that we require your personal data to enter into a contract with you).
- Respond to your emails or enquiries.
- Send you emails if you’ve opted in (you may unsubscribe at any time).
- Analyse your use of our Site to improve user experience.
With your permission, we may also use your data for marketing purposes, such as sending you information, news, and offers about our services. We will never send unsolicited marketing or spam and take all reasonable steps to protect your rights under GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
Your Rights Regarding the Information We Hold
As a data subject, you have the following rights under GDPR:
- The right to be informed about our collection and use of personal data.
- The right to access the personal data we hold about you.
- The right to rectify inaccurate or incomplete personal data (contact us using the details below).
- The right to request the deletion of your personal data (“right to be forgotten”).
- The right to restrict the processing of your personal data.
- The right to data portability (obtaining a copy of your personal data to use with another organization).
- The right to object to the use of your personal data for certain purposes.
- Rights regarding automated decision-making and profiling.
- The right to withdraw consent at any time.
- The right to file a complaint with the Information Commissioner’s Office (ICO).
If you have concerns about our use of your data, please contact us using the details provided below. If we cannot resolve the issue, you may lodge a complaint with the ICO.
Cookie Use
Cookies help us improve our website and deliver a more personalized service. We use cookies solely for analytical purposes via Google Analytics to gather information, such as:
- The number of visitors to our Site.
- The most commonly visited pages.
- Average visit duration.
You have the option to disable cookies through your browser settings. For further information, please see our Cookie Policy.
Data Sharing
We may occasionally work with third parties to provide services on our behalf, such as call centers, search engine facilities, and freelancers. These third parties may require limited access to your data. We ensure they handle your data securely, in accordance with your rights, our obligations, and applicable laws.
We may share anonymized usage statistics with third parties, such as potential investors or advertisers. Data will only be shared within legal boundaries.
We may occasionally use third-party data processors located outside the European Economic Area (EEA). Where we transfer data outside the EEA, we will take all reasonable steps to ensure that your data is treated as securely as it would be within the UK and under GDPR.
In certain circumstances, we may be legally required to share your data, for example, if we are involved in legal proceedings or comply with legal requirements.
Data Retention
We store your data on secure servers and do not retain it longer than necessary. The length of time we keep your data depends on the purpose for which it was collected or until we no longer need to communicate with you.
Legal Basis for Using Your Information
We rely on Article 6 (a) and (f) of the UK GDPR to process your personal data based on your consent and legitimate interest.
Changes to this Privacy Policy
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection. Any changes will be immediately posted on our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of our Site following the alterations. we recommend that you check this page regularly to keep up-to-date. This Privacy Policy was last updated on 10.11.2024
How to Contact Us
If you have questions or would like to access, update, or change your communication preferences, please contact us:
Data Protection Officer
Aarav Supported Living Ltd
Unit 3
Ilex House
94 Holly Road
Twickenham
Email: dataprotection@aaravsupportedliving.com
For more details on your rights, contact the Information Commissioner’s Office.